Under Xolvex’s operational leadership, Vichusa implemented a system that automated key processes such as the creation of units, users, and services, in addition to automatically generating the Carta Porte
permit for goods transportation.
This system eliminated errors by using validated data, improved administrative supervision, and allowed customers to access real-time information on the location of transport units.
As a result, Vichusa optimized its operations, increased the traceability of its services, and elevated customer satisfaction, ensuring quality and regulatory compliance in its processes.
“Fuel transport invoicing system with Carta Porte”
Business Opportunity for the Client
Within the scope of its operations, Vichusa faced a critical challenge: obtaining and managing the special permit known as Carta Porte
, essential for legal goods transportation.
Available market solutions did not satisfy their specific needs. Their objective was to:
— Automate key business processes: creation of units, users, and services related to the permit.
— Simplify service location through accessible lists and clear visualization of relevant information.
— Increase traceability by providing clients with real-time information on the location of transport units.
Designing a system that integrated and resolved these needs was fundamental to improving internal management, reducing errors, and maintaining high standards in service quality.
Why They Chose Xolvex
Vichusa chose Xolvex as its strategic partner to enter the management and technological implementation of its business processes, an area they recognized as outside their core expertise.
Xolvex demonstrated a solid track record in understanding business logic and translating it into systems adapted to Vichusa’s requirements, advising on the adoption of SCRUM methodology to ensure organized processes and iterative deliveries.
Its strategic approach, with Product Manager and Product Owner roles that facilitated fluid communication and alignment with client expectations, consolidated Xolvex as a reliable partner for Vichusa’s digital transformation.
The Operational Challenge
Xolvex faced various challenges when leading the implementation for Vichusa.
— Absence of systematized processes in the organization, which required implementing more efficient strategies from the initial phase.
— Need for complete technical documentation to ensure the sustainability of the system.
— Coordination of integrations with external services such as Factura.com, necessary for Carta Porte management.
— Adapting the system to generate Carta Porte for two different companies under the same platform.
— Absence of a technical counterpart on Vichusa’s side, addressed by strategic roles assigned by Xolvex.
To address these challenges, Xolvex advised on the adoption of the SCRUM methodology and, through a deep analysis of business workflows, ensured an orderly, efficient implementation aligned with Vichusa’s objectives.
Solution
To address the challenges posed, Xolvex led the design and implementation of a robust and functional system that included:
— Automation of internal processes: Elimination of errors through the validation of existing data and systematized workflows.
— Automated generation of the Carta Porte: Automatic processing of trips and services, ensuring regulatory accuracy and compliance.
— Administrative supervision: Data validation and verification by administrators with real-time visibility of operations.
— Traceability for the client: Real-time access to the location of transport units, improving the customer experience and trust.
This guidance optimized Vichusa’s operational flow, increased customer satisfaction, and improved unit traceability, establishing a solid foundation for the future growth of the operation.
At Xolvex we guided Vichusa in the digitalization of its logistics operations, achieving real-time traceability, regulatory compliance, and a significant reduction in operational errors. WhatsApp: +52 33 3773 0000